IT services company Avaya has relocated more than 600 employees from eightdifferent offices to its new headquarters in Guildford with the loss of onlyfour staff. HR played a central role in a project team the company set up to manage themove, which was completed in just eight months. It was able to ensure therelocation went smoothly and that staff were kept informed about the project. The company decided to relocate to save costs because staff were based infive different offices across the South East. It also wanted to unify its workculture. HR director Fiona James said improving employee-development opportunitiesand making managers responsible for staff attrition helped reduce staffturnover prior to the move. It had been slashed from 26 to 8 per cent over thepast 18 months. Communicating with staff and asking for feedback was key to retention duringthe relocation, James said. Consultation forums were held and a questionnairewas put on the intranet asking what facilities employees wanted. Avaya also employed a relocation services company to help staff move homeand find new schools for their children. HR has central role in smooth moveOn 25 Sep 2001 in Personnel Today Comments are closed. Previous Article Next Article Related posts:No related photos.